Last Updated: 16-02-2025
At Rhude, we strive to deliver your orders as quickly and efficiently as possible. This Shipping Policy outlines our delivery options, timelines, and costs to help you understand how we handle your orders.
1. Shipping Options and Costs
We offer the following shipping options:
Shipping Option | Estimated Delivery | Orders < $100 USD | Orders 150–500 USD | Orders $500+ USD |
---|---|---|---|---|
Standard Shipping | 12–16 business days | $15–17 | $15 | FREE |
Fast Shipping | 8–10 business days | $24–25 | $25 | FREE |
Notes:
- Delivery times are estimates and may vary depending on your location and customs processing.
- Free shipping is automatically applied to orders over $500 USD.
2. Processing Time
- All orders are processed within 1–4 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Destinations
We currently ship to [list countries or regions you ship to, e.g., “most countries worldwide”]. If your country is not listed, please contact us at support@r-hude.com to check availability.
4. International Shipping
For international orders:
- Delivery times may vary due to customs processing.
- Customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the shipping cost or product price.
- Please check your country’s customs policies before placing an order.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier’s website.
6. Delays in Delivery
While we strive to meet our estimated delivery times, delays may occur due to:
- High order volumes during peak seasons.
- Customs clearance processes.
- Unforeseen circumstances (e.g., weather, global events).
If your order is significantly delayed, please contact us at support@r-hude.com for assistance.
7. Lost or Stolen Packages
- If your tracking information shows that your package was delivered but you have not received it, please contact your local post office or courier service first.
- If the issue is not resolved, contact us at support@r-hude.com within 7 days of the delivery date, and we will assist you.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: support@r-hude.com
Contact Page: https://r-hude.com/contact-us/
Address:
OFFICE 6087
321-323 HIGH ROAD
CHADWELL HEATH
ESSEX, UNITED KINGDOM
RM6 6AX
9. Policy Updates
We may update this Shipping Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically to stay informed.